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Frequently Asked Questions
We offer standard and express shipping options. Standard shipping takes 5-7 business days, while express shipping delivers within 2-3 business days.
We accept returns within 30 days of purchase. Items must be unused and in original packaging. Refunds are processed within 5-7 business days.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
Yes, we ship to most countries worldwide. International shipping times vary by location, typically 10-15 business days.
You can reach our customer support team via email, phone, or live chat. We're available Monday-Friday, 9am-6pm.
Absolutely. We use industry-standard SSL encryption to protect your payment information. We never store your full credit card details.
Orders can be modified within 1 hour of placement. Please contact customer support immediately if you need to make changes.
Yes, we offer complimentary gift wrapping on all orders. You can select this option during checkout.
Please contact us immediately with photos of the damage. We'll arrange a replacement or full refund at no cost to you.
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